Help Center
Everything you need to get the most out of ListSEO.
Getting Started
How do I connect my Shopify store?
After signing up, you'll be guided to the onboarding page. Enter your .myshopify.com URL, install the ListSEO app, and grant the required permissions. Your products will sync automatically.
What Shopify permissions does ListSEO need?
ListSEO needs read/write access to your Products (titles, descriptions, meta fields, images, tags). We never access customer data, orders, or payment information.
Is there a free plan?
Yes! The Starter plan is free and includes 10 rewrites per month with basic SEO scoring. No credit card required.
AI Rewrites
How do AI rewrites work?
Select the products you want to optimize, choose what to rewrite (titles, descriptions, meta tags), and click Rewrite. Our AI analyzes your product data and generates SEO-optimized content tailored to your brand voice.
Can I rewrite in bulk?
Yes! Select multiple products and run bulk rewrites. Depending on your plan, you can process 25 to 100 products per bulk job.
Will rewrites change my live store immediately?
No. All rewrites go to a draft queue first. You review, approve, or reject each suggestion before anything touches your store.
SEO Scoring
How is the SEO score calculated?
Your score is based on 6 weighted factors: Title Quality (20%), Description Quality (25%), Meta Tags (20%), Keywords (15%), Trends (10%), and AI Search Readiness (10%). Each factor evaluates length, structure, keyword usage, and more.
What is the AIO score?
AIO (AI Overview) scoring measures how well your product content is optimized for AI-powered search engines like ChatGPT, Perplexity, and Google AI Overviews. It evaluates natural language quality, specificity, and structured data.
Alt Text Generation
How does AI alt text work?
ListSEO uses Claude Vision to analyze your product images and generate descriptive, keyword-rich alt text. This helps with image search rankings and accessibility compliance.
Can I generate alt text in bulk?
Yes, available on Pro and Advanced plans. Select multiple products and generate alt text for all their images in one operation.
Tag Generation
How does smart tag generation work?
Our AI analyzes your product content, category, and target market to generate relevant SEO-optimized tags. Tags help Shopify organize products and improve internal search.
Brand Tone
How do I set my brand voice?
Go to Settings and configure your brand tone. Choose from presets (luxury, casual, technical, playful) or describe your custom voice. All AI generations will match your tone.
Rollback & History
Can I undo changes?
Yes! Every change is tracked with full version history. Click the rollback button on any product to instantly revert to any previous version.
Security & Privacy
Is my store data safe?
Yes. We use encrypted database connections, Row-Level Security, HMAC verification for Shopify webhooks, and TLS/SSL for all data in transit. We never store your Shopify access tokens in plain text.
Does the free audit tool store my data?
No. The free SEO audit processes your publicly available product data in real-time and does not store any of it on our servers.
Still need help?
Reach out to our support team and we'll get back to you within 24 hours.
support@listseo.app